Our mission is to please our customers by delivering creative ideas and quality products that help achieve their marketing objectives; this will be accomplished by providing helpful advice, accurate information, and on-time delivery.
Our Values:
We value our employees by maintaining a culture of mutual respect and integrity.
We value our customers by acting and reacting in a professional and courteous manner. We value our community through our involvement in volunteer and service activities.
Ten Reasons for choosing Promotional Authority:
#1 We want to make your life easier - You will find that we are easy to do business with!
#2 We are flexible - We don’t fear short runs and fast turnarounds; just ask, and we will try to work it out.
#3 We are intuitive - we have ideas to help you connect with your clients, prospects, supporters, and/or employees. (And we love crazy ideas!)
#4 We genuinely care about your experience as our clients. We are intent on excellence. We want everything perfect, on time, and as quoted. Our goal is to exceed your expectations.
#5 We are borderless - We have relationships with factories all over the globe who are invested in doing things right. We are not beholden to any one facility, which gives us the freedom to find the right source for the right project. We have friends in China and Charlotte, India and Indiana, Vietnam and Vegas. We have chosen quality partners, not just suppliers, who share our values.
#6 We love what we do! - We chose this field because it allows tons of creativity and fun to come together to help you grow your business.
#7 We are large - We are members of one of the largest and most respected promotional products organizations in America: Adventures in Advertising. We have unlimited buying power. We have a peer group of over 300 experienced and committed professionals in this industry. No project or order is too large.
#8 We are small. We can work our day around your needs, not our infrastructure. We will come to you or you can come to us. We believe that our customers are a non-renewable resource. When you call or email us during business hours (and usually after, too), you can expect to receive a reply in less than two hours. We don't outsource our support, so you'll receive an answer from the people who are obsessed with helping you.
#9 We are committed to learning and self improvement.
#10 We are listening - We are not perfect but we sure are trying to be. Please give us your feedback and we will work on improving everything we do.
